FEES & APPOINTMENTS

What sessions cost

Counselling should feel straightforward from the first conversation onwards. That means one clear fee, appointments that fit around your life, and no long-term commitment — you decide how long to continue, and we review it together as we go.

Individual Counselling

£50

PER 60-MINUTE SESSION

One simple fee with no hidden costs. Your first consultation is free, and there's nothing to pay until you decide to book a session.

Book a Consultation

Reduced Fee

£45

PER 60-MINUTE SESSION

Available for serving and former members of the Armed Forces, Emergency Services and eligible Public Sector workers, in recognition of the particular pressures these roles carry.

PAYMENT

How payment works

Bank transfer

Payment by bank transfer before your appointment. We'll send you the details once you've booked, so there's nothing to sort out on the day.

Cash on the day

If you'd rather pay in person, cash is accepted at the session.

Invoices on request

If you need an invoice — for an employer, an EAP scheme or your own records — just ask and we'll provide one.

No block bookings

We don't offer block booking, we'll regularly review your progress together, so you're never committed to more sessions than feel right for you.

CANCELLATIONS

If you need to cancel

Life happens, and sometimes an appointment won't be possible. Where you can, 48 hours' notice is appreciated — it gives us the chance to offer the appointment to someone else who's waiting.

Cancellations made with less than 48 hours' notice may be charged, simply because the time has been held for you and can rarely be filled at short notice.

That said, we're not rigid about it. Illness, emergencies and genuinely difficult weeks happen to everyone, and these are always considered compassionately. If something has come up, just tell us — we'd far rather you got in touch than felt awkward about missing a session.

FAQ

Questions people often ask

If your question isn't answered here, just get in touch — we're happy to help.

No, you can contact us directly to book a free consultation or your first session — there's no referral needed and no waiting list to join.
Yes, what you share stays private between you and your counsellor. There are limits around serious risk or safeguarding, as with any registered practice, and we explain these clearly before we begin so you always know where you stand.
There's no set number, and we don't offer block bookings. We review how things are going together as we go, and decisions about pacing and ending are made collaboratively — you're never committed to more sessions than you actually need.
We'll talk about any counselling you've had before, explain how sessions work, and start to understand what's brought you here. We'll also agree the practical details together — confidentiality, fees and cancellations. It's as much about you deciding whether we're the right fit as it is about us understanding your situation.
Yes, at any point — you're never tied in. If you'd like to stop, we'd usually suggest one final session to close things properly rather than ending abruptly, but that's entirely your decision.
Payment is by bank transfer before your appointment, or cash on the day. We'll share the details after your free consultation.

You don't need to have all the answers.

If you've read through this page and still aren't sure where you fit, that's genuinely fine — and far more common than you might think. The free consultation is a short, no-obligation conversation to help you decide whether counselling feels right, and if so, where to begin. There's no cost and no expectation to book anything afterwards.

Book a Free Consultation